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CUI 47747844Reg. J8/698/2023Brașov, RO
Service 06

Combined office services, on a retainer.

Mail and correspondence handling, document courier coordination, reception support and an ongoing pair of hands for the administration nobody on the team has time for.

From 10h / monthNamed contactRemote or on-site
Office support hub An office building broadcasting a signal, with mail arriving along a route and a satellite work point nearby. 01 / INBOUND 02 / OFFICE 03 / OUTPOST MAIL IN
From 10h / month Confidential handling
Overview

The work that never makes it onto anyone’s objectives.

Small companies rarely need a full-time administrator. They need four hours a week — sorting the post, chasing a courier, preparing a pack, covering the desk while someone is away. Hiring for that is expensive; ignoring it is worse.

A retainer gives you a fixed block of hours, a named person who already knows how your business works, and an agreed response time — without a payroll entry.

Talk to us about a job
At a glance
EngagementMonthly retainer, minimum three months
HoursBlocks from 10h / month, adjustable quarterly
Response timeSame working day during office hours
CoverageMon–Fri, 09:00–18:00 (EET)
ReportingMonthly activity and hours summary
Notice30 days, either side
What is included

Business Office Support, in detail.

Combined secretarial & admin retainerA fixed monthly block of hours covering whatever mix of document, secretarial and administrative work you actually need that month.
Mail & correspondence handlingPost received, logged, scanned and forwarded the same working day, with anything urgent flagged immediately.
Courier coordinationDocument collections and deliveries booked, tracked end to end and confirmed, so nothing goes missing between two desks.
Reception & call supportCalls and visitors handled during agreed hours, with messages logged and passed on in a consistent format.
Registered-address paperworkCorrespondence sent to your registered office collected, recorded and routed to the right person without delay.
Overflow & holiday coverShort-term cover when your own administrator is away or when a deadline creates more paperwork than the team can absorb.
How a retainer works

No surprises at hand-back.

Everything below is standard, not an upsell. If your job needs something that is not on the list, say so in the brief and it goes into the quote.

Fixed monthly hours with a written scope A named contact, not a ticket queue Agreed response times during office hours Mail logged, scanned and forwarded same day Courier bookings tracked end to end A monthly activity and hours summary Hours adjustable each quarter, up or down Thirty days’ notice on either side
Process

From brief to hand-back.

01

Scoping call

We map what actually needs doing each month and estimate the hours honestly — over-selling a retainer helps nobody.

02

Written scope

Tasks, hours, response times and escalation are agreed in writing before the first month starts.

03

Running the month

Work comes in by email or phone to your named contact and is handled inside the agreed response time.

04

Monthly review

You receive an activity and hours summary, and we adjust the block up or down each quarter as your needs change.

Questions

Business Office Support — the usual questions.

Unused hours roll forward one month. If the pattern holds we will suggest reducing the block at the quarterly review rather than quietly invoicing for time you do not use.
Yes — that is the point of it. Copying one week, transcription the next, filing the week after: it all draws on the same block of hours.
We support the paperwork that arrives at a registered office — collection, recording and routing. Providing the registered address itself is a separate arrangement; ask and we will explain what is and is not possible.
Three months, so both sides can see whether the arrangement works. After that it runs month to month with thirty days’ notice.
Next step

Ready to hand it over?

Send the brief and get scope, price and a delivery date back in writing — no obligation.

ecsafetyb@inbox.eu +31 6 8251 1963 Brașov, Romania Mon–Fri, 09:00–18:00 (EET)